Self Inspection for Insurance
July 2018 - Now
Obejective - to create a more easier, understandable, car image capture system
This project is a collaboration of PWA, React and Sass with the aim to use/reuse Common Component for all platform and improvements Reliablilty, fast speed, Increased engagement and conversions , and my role is to reimagine the UX and UI for web and mobile.
This project is still work-in-progress.
At the Insurance Time, we need a person everytime who travel at the user loacation & capture the images of car and verify. also need a backend and calling system for schedule and follow up with user. It was taking a long time and costly as well as. In first research user don't know how many image need for insurance and how to capture a right image for inspection. So we are trying to make a mobile responsive system using a human-centered design process. Where user can easily capture/upload the required photo by insurance company
Understand the need of users
Understand the project requirments
To start of this project, our team of designer, product manager did some usability testing of the existing process with the Backend Team, Calling Team, Runner(Field members) and Customer. We found few challange like how many insurance company belive in live photo, how to user capture fake photos etc.
Gethring project requirement and challanegs
We have decided to send a link to user vai email/SMS to check the insurance details and uplaod the live photos as required by the insurance company
For a design we start with mobile first. We want only live/real photo so decide to disable option for phone gallary. and capture the live lat.long when user capture the selfi.
Create wireframes and test and convert into high resolution UI.
Decide to show the tips and do's and don'ts bvefore the cature photos. so user can know the instruction and capture the right photo as per need.
Create guidline, Design Components for web and mobile
Wirframing and testing
After final the sketch and brainstroming creat a rough wireframes and test with prototypes.
Wireframes of all steps
Final UI and Prototype
After consolidating our favorite ideas, we created a prototype and tested it with random useres, with great initial results.
- Using Brand colors and typography
- User Name, Car details and Insurance Details are on 1st landing page and highlighted in bold letters.
- Tips including do's and don'ts
Easy and 1 click navigation to choose the filters
We’re currently in the process of working with just a step to step capture process. This is one of the most challenging parts of the process, because it depends on insurance company, Inspector and schedular. In Next step we are focusing on Machine leraning. We have information of brand model & year of car. So, we will create the right frame for right car.